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Frequently Asked Questions

I cannot login to my account?

When will my order be delivered?

How can I check my order status?

Can I track my order?

My received item is faulty. How can I return my order?

I have a fault with my order, but more than 48 hours have passed since receiving it. What can I do?

Can I cancel my order?

Why am I not receiving my order notification emails?

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